If your phone is lost or damaged you may be eligible for a free replacement or one at low cost.
Lost or Damaged Phone
We understand that life happens. If your phone is lost or damaged and you’ve been a customer for at least two years we’ll replace it for free. If you have been with us for less than two years we will replace your phone for a small one time fee of $10.00. Call us at 1.855.204.3667 to request a replacement device.